SHIPPING POLICY

Last Updated: Sep 4, 2025

At QueenTara, we aim to deliver your orders quickly and safely. Please read our shipping policy to understand how we handle delivery timelines, charges, and tracking.

Processing Time

  • Orders are usually processed and dispatched within 1–3 business days after payment confirmation.

  • During festive seasons, sales, or unforeseen delays, processing may take a little longer.

Shipping Time & Delivery

  • Standard Delivery: 3–7 business days (depending on your location).

  • Express Delivery (if available): 1–3 business days.

  • Delivery timelines are estimates and may vary due to courier delays, holidays, or unforeseen circumstances.

Shipping Charges

  • Shipping charges, if any, will be displayed at checkout before you confirm your order.

  • Occasionally, we may offer free shipping promotions, which will be clearly mentioned on our website.

Tracking Your Order

  • Once your order has been shipped, you’ll receive a tracking ID and link via email/SMS.

  • You can use this link to check real-time updates from our delivery partner.

Delivery Attempts

  • Our courier partners usually make up to 3 delivery attempts.

  • If the package is undeliverable or refused, it will be returned to us, and reshipping charges may apply.

International Shipping

  • Currently, we only ship within India. (Update this if you plan to expand internationally.)

Damaged or Missing Packages

  • If your package arrives damaged or items are missing, please contact us within 48 hours of delivery at queentaraofficial@gmail.com with photos of the package and product.

  • We’ll investigate and resolve the issue promptly.

Important Notes

  • Once the order is handed over to the courier, delays due to external factors (weather, strikes, regional restrictions) are beyond our control.

  • Ensure that your address and contact details are entered correctly at checkout to avoid delivery issues.

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